COVID-19 Patient Information
To protect our patients and our staff we have made important adjustments to the way we operate to ensure we have a safe environment throughout the COVID-19 pandemic. During this period, you will be asked additional questions and strict infection control precautions are in place.
If you are experiencing cold or flu like symptoms/fever or respiratory symptoms, please stay at home and consult with our doctors via Telehealth consultation first. Your doctor will determine whether you need to come in for an examination or if further testing is required. If you are not sure please call reception first.
Patient Screening – All patients (and other visitors) to the practice are screened before entry. Patients arriving for a face to face consultation MUST call reception before entering the clinic.
Social Distancing – Important measures in our practice help reduce risk to you and others. No more than two patients in the waiting room at a time, and a maximum of one support person to come with the patient if needed. These measures help keep us all safe, and reduce the risk to you and to us.
We understand these are difficult times and we are here to support our patients with bulk billing Telehealth and face to face consultations. While we are a private billing practice, our charges are at the discretion of your doctor and we will do all we can to support you through these extraordinary times.
We are here to help, please call us on 07 3914 2188 or book online to arrange a Telehealth consultation with one of our GPs.
** If you are experiencing a medical emergency, please call 000 immediately**